You need a unique email address for each computer. To access files on a second computer, share the Sync folders with another email address, and setup Qbox with that email.
Qbox flashes a warning message saying Qbox folder cannot be accessed.
Qbox needs to access the Qbox folder periodically, and will flash a warning if it cannot be accessed. If your Qbox folder is on a network drive, it is possible that your local area network is not reliable, causing Qbox to lose access intermittently. You can try moving the Qbox location to a local drive or a different network drive to resolve the issue.
File lock can be released manually by the account owner, Team member with admin permission or by the user who locked the file. Please note that when the lock is released manually, the file will not sync and changes made by the user who locked the file may get overwritten by a sync from another user.
If your email address has changed or you want transfer your Qbox account to another user, please follow instructions below. For security reasons, Qbox support team will verify your identity before the email is changed. In some situations they may call you for verification, before making the change.
If your email domain has changed and you have Team members or Qbox MU, please also change the email address of individual members so they have the same domain.
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