Billing & Payments

Before beginning, Qbox payments can only be made online by the Qbox account owner or a team member with admin permissions.

Make a Payment #

To make a payment, log in to your account at the Qbox Website (www.qboxplus.com).

Select ‘Admin’ to go to the Admin page then select ‘Billing & Payments.’

Select ‘Pay Bill’ to make a payment using your credit card.

Enter your credit card information and submit the payment.

qbox-pay-bill

Change Billing Cycle #

You can also change your billing cycle. By default, all folders are billed monthly but you can switch to an annual cycle.

To do so, click ‘View Bills and Payments’ to see your current and next bills.

qbox-view-bills-and-payments

Click the date range for the current or next bill to view the list of folders being billed.

Click the ‘Billing cycle’ for the folder to toggle between yearly and monthly billing. The billing amount will change when the cycle is changed.

Setup or Update Auto Pay #

You can also change your billing cycle. By default, all folders are billed monthly but you can switch to an annual cycle.

You can easily set up auto pay by selecting the ‘Setup Autopay’ button.

Provide your credit card details. Click ‘Store Credit Card’ and wait for Qbox to validate the credit card. If validation failed, you will need to enter the credit card details again. Your credit card will be billed when Qbox processes automatic payments.

qbox-setup-autopay

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You can configure your Qbox to send billing notifications to someone else, in addition to yourself. They do not need to have a Qbox account and can make payments on your behalf.

To configure, click ‘Setup Notifications.’

qbox-setup-email-notifications

In the alternate email section, enter the email addresses for those who will receive billing notifications.

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