Share Sync Folder on Two Computers

Before beginning, please note that you need a separate email to setup Qbox on each computer, as the Qbox lock is attached to the email used on the computer. There is no additional charge for sharing folders with more users.
If you own the folder that needs to be accessed on the second computer, send an invitation to share your folder with another one of your emails. Sign into your account at the Qbox Website (, and locate the folder. Click the ‘Share’ button for the folder and enter the email address in the box provided.

If you are sharing a folder owned by another user, the owner needs to send you a sharing invitation to your second email address following the instructions above.

Once an invite has been sent, you can begin the process to setup the second computer. If you received an email invitation, click the link provided to create an account. You can also visit and sign up for your account. Enter the second email address you were invited as, complete the ‘I am not a robot’ captcha, then click ‘Submit’. Qbox will send you an email with a link to reset your password. Click the link to select a password for your account and sign in using the new password you created.

On the subsequent screens, read and accept the ‘End User License Agreement’, enter your company name and phone number.

On the next screen, click ‘Download’ to install the Qbox Client on your computer. Click ‘Run’ when the Windows dialog box appears and then select ‘Install’.


i. If Windows only prompts you to ‘Save’, save the file and run it to initiate installation.

ii. Qbox may install Microsoft .NET framework if it is not already installed.

iii. If download was not successful, you can download the Qbox Client again from the Admin page on your Qbox Web Dashboard.

You should then see a Qbox client login prompt on your Windows desktop. Enter your email and the password you created.

Qbox will display the default location where the Qbox folder will be created. You can browse and select a different location if needed.

Qbox setup is now complete. If you have the files that need to be shared with the other users, copy them to the Qbox Sync folders following instructions under ‘Copying files to a Sync Folder’. Going forward, you need to be working on the files in the Qbox Sync folders only, so the edits you make are shared with the other users.

After setup, you will see three Qbox icons on your computer:

− A large ‘Qbox Client’ icon on your Desktop: this is the shortcut to run Qbox client software. Qbox starts automatically when your computer starts or restores from a sleep mode, so normally there should be no need for you to click on this icon. If you exited the program manually, you can start it again by double clicking on this icon.

A small Qbox icon on the Windows System Tray, usually at the lower right on your desktop. It could be hidden by Windows, and you can drag it to the task bar to make it visible always. This is the Qbox ‘process’ icon, indicating that the Qbox client is running. Double clicking on this icon opens the Qbox Explorer.

A larger ‘Qbox Explorer’ icon on your Windows Task Bar. Clicking on this displays or hides the Qbox Explorer. This icon is always visible, unless you change the setting to close the Explorer. Do not pin this icon to the task bar, as this action pins the Qbox client, not the Explorer.

Updated on March 24, 2021

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