What is Qbox?

Qbox is a file sharing and collaboration software for Microsoft Windows. Qbox supports Intuit QuickBooks, Microsoft Word, Excel, PowerPoint and Access, allowing multiple users to share the files over the Internet and work on them without creating conflicted copies. Features like Qbox Explorer for folder and file access, Qbox MU for multi-user installations, QuickBooks attachments and document sharing, offer a powerful, easy to use and cost effective collaboration solution for users of these applications.


What is Qbox Explorer?

Qbox Explorer displays the contents of the Qbox folder, and can be used to view these folders and files conveniently at one place. It supports folder and file operations like folder rename, folder or file delete, file copy, etc. Qbox Explorer can be set to display only the main items shared on Qbox, displays the sync and lock status of files and has controls to configure the Qbox operation like Sync mode and Lock mode. By default, Qbox Explorer starts automatically when the Computer starts so users have ready access to Qbox folders and files.

Which applications and file types are supported?

Sync folders
Applications supported with lock and sync for real time collaboration:

Application File extension
Intuit QuickBooks Desktop (Pro, Premier, Enterprise, 2008 or later) QBW and TLG
Microsoft Access ACCDB, MDB
Microsoft Word (2007 or later) DOC, DOCX
Microsoft Excel(2007 or later) XLS, XLSX
Microsoft PowerPoint (2007 or later) PPT, PPTX

Sync folders
File types that can be synced and shared (cannot be edited in Qbox):

Application File extension
Adobe Acrobat PDF
Image files JPG, JPEG, PNG, GIF, TIFF

File types that can be synced once and shared (files in Attach folders cannot be edited):

Application File extension
Microsoft Word DOC, DOCX
Microsoft Excel XLS, XLSX
Adobe Acrobat PDF
Image files JPG, JPEG, PNG, GIF, TIFF


Which operating systems are supported by Qbox?

Qbox will work on Desktops, Laptops or Tablets running any version of the Windows operating system including Windows Vista, Windows 7, Windows 8, Windows 10 and Windows servers. It will also work on virtual environments including virtual desktops and Terminal servers.

Can I use Qbox on Mac?

Qbox will not work on Mac at this time. Qbox will work only on Windows and supports Windows applications only. You can run Windows on MAC using virtualization software like Boot Camp, Parallels, VM Ware, etc. and install Qbox on the Windows partition.

Will Qbox work on a Windows partition on Mac?

You can run Windows on a virtualization software like Parallels, Boot Camp or VM Ware and install Qbox on the Windows partition. You will need to use the Windows version of applications like QuickBooks, MS Word or Excel running on the Windows partition for Qbox to sync the application data files.

Please note that if you are using Parallels, Qbox folder should be located in a folder on the C: drive for Qbox to work properly. During the installation process, when Qbox prompts you to select a location, browse and select a folder under the C: drive, usually the Documents folder for the Windows user. Qbox will not trigger prompt for lock if located on a folder shared between Windows and Mac

Which browsers are supported?

Qbox Website can be accessed using IE9 or later, Firefox, Chrome and Safari. IE8 is not supported.

How does Qbox share a file?

To share a file in the Sync folder, Qbox first syncs the file ‘up’ to the Qbox cloud server over the Internet and then syncs it ‘down’ to the Qbox folder on the other user’s computer. When changes are made to a file already in Qbox, only the incremental changes are synced up and down.

Is the shared user’s computer required to be powered on for me to access the file?

Qbox syncs the file to the folder located on your computer or your network drive, and you will be accessing the file locally. The shared user’s computer need not be powered on for you to access the file on your computer.

Can I use Qbox as my primary backup?

Qbox stores 20 versions of the file that are synced to the Qbox cloud, and any of these can be restored to your desktop when needed. If you intend to use Qbox as your back up, make sure that you are syncing your changes often, at least once a day.

If you are using QuickBooks, please also backup your Company file using the QuickBooks backup feature regularly, as recommended by Intuit. This is required to make sure that any errors in the Company file are corrected and the TLG file does not become too large.

Do I need Internet access for working on the file?

You need Internet access to acquire file lock, and to sync files. You can acquire file lock when you have Internet access, and make edits while you are offline. When you are done, connect back to the Internet and sync the changes made to the file.

What is the Internet speed I need?

Qbox Client running on your computer communicates with the Qbox cloud server over the Internet to lock and sync files, and needs a reliable network connection. A minimum upload and download speed of 1mbps (one mega bit per second) is recommended for satisfactory performance.

Will my application run slow because of syncing?

Qbox files remain on your local computer storage and the applications access the files locally. Syncing is done only when the application closes the file. Applications function as before, without any degradation in performance.

How much time does sync take?

Sync time depends on Internet speed and file size. Syncing a new file may take several minutes as the entire file is uploaded. When you make changes to an existing file, Qbox only syncs the changes so these are synced much faster.

How much disk space do I need to use Qbox?

Qbox makes a copy of the files to be synced into a temporary folder. You need enough free disk space to accommodate copies of all the files being shared on Qbox.